Photo: John Joshua Mejia Jose / Pexels. Illustrative photograph.
If your car breaks down in Great Britain, get it off the road if you can, put your hazard warning lights on, and get yourself and your passengers away from moving traffic. On an ordinary road, place a warning triangle at least 45 metres behind the car if you can do it safely, taking great care placing and collecting it. Never use a triangle on a motorway. On a motorway, the Highway Code’s routine is “Go left, Get safe, Get help”. On a level crossing, get everyone out and clear first. This checklist turns Highway Code Rules 275 to 280 and Rule 299 into steps for new drivers in England, Scotland and Wales.
Where is the safest place to stop?
Rule 275 says try to stop in a place of relative safety, where you, your passengers and your car are less at risk from moving traffic.
- Best: somewhere designed for parking. On motorways and other high-speed roads, that means a service area.
- Next best: a lay-by or an emergency area.
- Last resort: a hard shoulder. Rule 275 warns it gives less protection because it is so close to fast traffic.
Wherever you stop, keep well away from the car and moving traffic if you can. Traffic could hit your car and push it into you.
Checklist: breakdown on an ordinary road (Rule 276)
- Get the car off the road if possible.
- Switch on your hazard warning lights if the car is causing an obstruction.
- If it is dark or visibility is poor, keep your sidelights on if possible.
- Wear light-coloured or fluorescent clothing in daylight, and reflective clothing at night or in poor visibility.
- Place a warning triangle on the road at least 45 metres (147 feet) behind the car, on the same side of the road, or use other permitted warning devices. Take great care placing and collecting it.
- Do not stand, or let anyone stand, between your car and oncoming traffic.
- At night or in poor visibility, do not stand where you block other drivers’ view of your lights.
- Call your breakdown provider once everyone is safe.
Checklist: breakdown on a motorway (Rule 277)
First choice: leave at the next exit or pull into a service area. If you cannot, follow the three steps.
1. Go left
- Move into the left lane.
- Pull into an emergency area or onto the hard shoulder if you can.
- Stop as far left as possible, leaving room to get out, with your wheels turned to the left.
- If you can, stop just beyond an emergency telephone.
- Switch on hazard warning lights. Use sidelights if it is dark or visibility is poor.
2. Get safe
- Get out on the side away from traffic, if it is safe and possible, and get passengers to do the same.
- Put on high-visibility clothing if it is within easy reach.
- Get behind a safety barrier if there is one, watching for drops, uneven ground or debris.
- Do not stand where your car could be pushed into you if something hits it.
- Do not go back to your car, even if it is raining, cold or dark.
- Keep passengers away from the carriageway and children under control.
- Do not attempt repairs. Do not put a warning triangle on the carriageway.
- Animals MUST stay in the car or, in an emergency, under control on the verge.
If you cannot get out safely
If you cannot reach the left lane or a place of relative safety, and cannot get out and away from the car and traffic, Rule 277 says:
- stay in your vehicle
- keep your seat belts and hazard warning lights on
- call 999 immediately and ask for the police, or press your car’s SOS button if it has one and ask for the police
3. Get help
- Use the free emergency telephone for advice and help, or contact your breakdown service.
- Face the traffic while you speak, so you can see anything coming towards you.
- Tell them if you are vulnerable, for example disabled, older or travelling alone.
- Wait well away from the car and traffic, behind the barrier if there is one.
- If you cannot get out, or you are not near an emergency telephone, call 999 and ask for the police, or press your SOS button.
Telling them where you are
| Method | What to do |
|---|---|
| eCall | Press the SOS button if your car has one |
| App | Use a mapping app on your phone |
| Marker posts or driver location signs | Read out the numbers and letters on the posts or signs along the edge of the road |
Rejoining after a breakdown (Rule 278)
- From a hard shoulder: build up speed, signal, and wait for a safe gap. Watch for vehicles, obstructions or debris on the hard shoulder.
- From an emergency area: you MUST use the emergency telephone and follow the operator’s advice. A lane may need to be closed so you can rejoin safely.
Emergency areas are marked by blue signs with an orange SOS telephone symbol and may have orange surfacing (Rule 270). See smart motorways and emergency areas.
Disabled drivers (Rule 279)
If a disability stops you following the motorway steps, switch on your hazard warning lights, stay in the car with your seat belt on, and call 999 for the police or press your SOS button. If you are deaf, hard of hearing or speech impaired, the Highway Code recommends registering for the 999 text service before you travel.
Something falls off your car or someone else’s (Rule 280)
- Motorway or other high-speed road: DO NOT remove the obstruction yourself. Stop in a place of relative safety and call 999.
- Other roads: only remove it if it is safe to do so. Otherwise stop in a safe place and call 999.
It makes no difference that the item is yours. Do not walk back along the road for it or send a passenger. If you see debris ahead, slow down under control and look at the space around you; a sudden swerve into an occupied lane can be more dangerous than the object. Checking that roof boxes and loads are secure before you set off is the easiest way to avoid the problem.
If a vehicle carrying dangerous goods is involved (Rules 284 and 285)
Vehicles carrying dangerous goods show plain orange reflective plates, and tankers carry hazard warning plates. If one is in an incident, switch off your engine and do not smoke, keep well away from it, and do not try to rescue anyone near it, because you could become a casualty yourself. Call 999 from a safe distance and describe the plates and labels you can already see. Do not move closer to read them. See vehicle markings and hazard plates.
Checklist: breakdown on a level crossing (Rule 299)
- Get everyone out of the car and clear of the crossing immediately.
- Use the railway telephone, if there is one, to tell the signal operator. Follow their instructions.
- Move the car clear of the crossing only if there is time before a train arrives.
- If the alarm sounds or the amber light comes on, leave the car and get clear at once.
People come first, the car second. See level crossings explained.
Keep in the car for emergencies
The Highway Code recommends carrying these.
- a warning triangle (Rule 276; not for use on motorways)
- reflective clothing for night-time breakdowns (Rule 276)
- a mobile phone with emergency contacts saved, such as your breakdown service, and high-visibility clothing (Rule 97)
- know-how as well as kit: while parked, find your hazard warning switch and any SOS button, and save your breakdown provider’s number before you need it
- in winter, a kit of de-icer and scraper, torch, warm clothing and boots, first aid kit, jump leads, shovel, a warm drink and emergency food (Rule 228)
Common questions
How far behind my car should I put a warning triangle?
At least 45 metres (147 feet) behind the car, on the same side of the road, and only if you can place and collect it safely. Never on a motorway.
Should I stay in the car on the hard shoulder?
Only if you cannot get out safely. Otherwise get out on the side away from traffic and wait behind the barrier. If you stay in, keep seat belts and hazard lights on and call 999.
What if I break down in a live lane on a smart motorway?
If you cannot get to the left lane or a place of relative safety, and cannot get out safely, stay in the car with seat belts and hazards on and call 999 for the police (Rule 277).
Can I fix the car on the hard shoulder?
No. Rule 277 says DO NOT attempt repairs on a motorway.
Do I have to call the police if I break down?
Not always. Call 999 if you cannot get out safely, cannot reach a place of relative safety, or are not near an emergency telephone. Otherwise use the emergency telephone or your breakdown service.
Related: using your car lights, including hazard lights and after a car accident. Back to the main guide: Learning to Drive in Great Britain.
Sources
- Department for Transport, “The Highway Code: Breakdowns and incidents (275 to 287)” (gov.uk)
- Department for Transport, “The Highway Code: Road works, level crossings and tramways (288 to 307)” (gov.uk)
- Department for Transport, “The Highway Code: Motorways (253 to 274)” (gov.uk)
- Department for Transport, “The Highway Code: Driving in adverse weather conditions (226 to 237)” (gov.uk)
- Department for Transport, “The Highway Code: Rules for drivers and motorcyclists (89 to 102)” (gov.uk)
- Department for Transport, “The Highway Code: Updates” (gov.uk)



















